Gas is committed to protecting your personal information when you use our services and website. This Privacy Statement relates to our use of any personal information you provide through this website.
In order to provide you with the best experience, we are sometimes required to collect information about you.
Gas is committed to safeguarding your personal information. The material contained on the Site is for information only and does not constitute legal or other advice. Gas will act in accordance with the requirements of the Data Protection (Bailiwick of Guernsey) Law 2001 and the European Communities (Implementation of Privacy and Electronic Communications) (Guernsey) Ordinance, 2004.
When you sign up to participate in or receive a service from Gas we may ask for personal information about you. This can consist of your name, email address, postal address or website URL. Different services may ask for different information.
By entering your details in the fields requested, you enable Gas to provide you with the services you selected.
Gas uses your personal information in a number of ways including the following:
Gas may contact you:
You may opt‑out of receiving marketing material and other information from us at any time.
We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies). Gas does not sell or otherwise transfer any personal data to commercial companies or other organisations, with the exception of web statistics (see below) which is hosted and managed by a third party company (Google, Inc). We collect this information to help us understand how the website is used in order to maintain and improve it and to deal with your requests such as managing your account(s) and providing you with information about products and services.
Gas maintains continuous logs of its web server activity. These log files include the details of website users’ IP address, browser type and page last visited etc. The log files are used to analyse how the website is being used by visitors and may be kept in an anonymised form for historical records.
Gas website uses hosted web analytics software. This hosted service is provided and managed by a third party company (Google, Inc). The service ‘Google Analytics’ uses ‘cookies’ (a text file sent to users’ computers as they browse our website) to help analyze how users navigate our website. The information generated by the cookie regarding our website (including IP addresses) will be anonymised and transmitted to and stored by Google, Inc. on servers that may be hosted in the United States. Google, Inc. will use this information for the purpose of evaluating use of our website, compiling reports on website activity for website operators and providing other related services to Gas.
If you post or send offensive, inappropriate or objectionable content anywhere on or to Gas, or otherwise engage in any disruptive behaviour on Gas, Gas may use your personal information to stop such behaviour.
Where Gas reasonably believes that you are or may be in breach of any of the laws of Guernsey (e.g. because content you have posted may be defamatory), we may use your personal information to inform relevant third parties such as your employer, school email/Internet provider or law enforcement agencies about the content and your behaviour.
We will hold your personal information on our systems for as long as is necessary for the relevant service. Where you contribute to Gas will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted.
You have the right to access any of the information that we hold on you. You have the right to have any inaccurate information corrected and you have the right to object to the use of your information for direct marketing. To exercise these rights, please contact us by writing to Guernsey Gas at the address shown on the contact page.
This Privacy Statement may be updated from time to time so you may wish to check it each time you submit personal information to this website.