Gas
Apply Tariffs Heating Cylinders Energy Centre

COVID – 19 – update

Update following move to Exit from Lockdown Phase 5 - 29th June 2020

Emergencies

Your safety is our priority. If you smell gas or need to report an emergency, call our number 01481 749000 24 hours a day.

Home Visits and Deliveries

We are now undertaking home visits/deliveries subject to respecting personal space and good hygiene. We are continuing to ask customers questions in advance of any visit about the presence of any isolation symptoms affecting themselves and/or their families when booking home visits. The questions are essential in ensuring the health and safety of our customers, employees and wider community.

Kosangas

Gas bottle deliveries are operating as normal for all Kosangas customers.

To maintain personal space we would prefer that industrial gas and Co2 customers who would normally collect from our site or drop off their cylinders to be refilled, call the order line, 242400, where we will collect your bottles from you, refill them and return to you instead.

If you have any other queries regarding your bottled gas supply, please call 724811 and request a member of the LPG Operations team. Suppliers are also advised to call prior to attending site.

All other customers who wish to place an order, you can still phone our dedicated order line, 242400. If you have normally collected your own bottles from garages around the Island but would now like to have Gas bottles delivered please call us to arrange.

Meter Reading

We are now reading meters again as normal. If you would like to send us your reading, you can read your meter and submit it via our website or send us a picture with the account number to [email protected]. You can also supply your meter reading by logging onto the E-billing portal.

Energy Centre Showroom

Our Energy Centre Showroom is now fully open for business. We are ensuring good hygiene practices and encouraging customers to respect personal space for the safety of our customers and staff.

You can also contact us by phone 724811, sending us a message via Facebook messenger, or via our website gsygas.com.

Thank you for your continued cooperation and understanding.

If you have concerns about your essential supply of gas, please get in touch. Stay Safe!

Please read the latest advice regarding Coronavirus (COVID-19) from the States of Guernsey.